At pak999 we treat your personal data with the same care we put into every other part of the platform. This policy explains exactly what we collect, why we collect it, who we share it with, and how you can exercise your rights as a Pakistani player.
These six cards summarise the key points of the pak999 Privacy Policy. Please read the full policy below — these cards are for quick reference only.
pak999 collects personal data that is strictly necessary to operate your account, verify your identity, process payments, and comply with legal obligations. We do not collect data speculatively or for resale.
All data transmitted between your device and pak999 is protected by 256-bit SSL encryption. Your payment details, login credentials, and personal information are never sent or stored in plain text.
pak999 does not sell, rent, or trade your personal data to unaffiliated third parties for their own commercial purposes. Data sharing is limited to service providers who help us deliver the pak999 platform to you.
You have the right to access, correct, or request deletion of your personal data held by pak999 at any time. Requests are processed within 30 days. Contact support@pak999.ws to exercise your rights.
pak999 uses cookies and similar technologies to keep you logged in, remember your preferences, and understand how the platform is used. You can manage cookie preferences at any time in your browser settings.
pak999 retains your personal data only for as long as necessary — either to operate your account or to meet legal retention obligations. Account closure triggers a data review process with deletion where legally permitted.
This Privacy Policy ("Policy") explains how pak999 ("we", "us", "our", "pak999") collects, uses, stores, shares, and protects the personal data of individuals who register for, access, or use the pak999 platform at pak999.ws ("Platform").
At pak999, we understand that Pakistani players value their privacy. Entrusting us with your personal information is not something we take lightly. This Policy is written plainly so that any player can understand exactly what happens with their data — no legal jargon designed to obscure what we're actually doing.
This Policy applies to all personal data we collect through the pak999 website, mobile interface, customer support channels, and any other interaction you have with pak999 as a platform or as an organisation.
By registering a pak999 account or otherwise using the Platform, you confirm that you have read and understood this Policy. This Policy forms part of the binding agreement between you and pak999 and should be read alongside our Terms and Conditions and Responsible Gaming policy.
Controller: pak999 is the data controller responsible for your personal data collected through the pak999 Platform. Questions about how your data is handled should be directed to support@pak999.ws.
pak999 collects the following categories of personal data from players and prospective players:
| Category | Specific Data Points | When Collected |
|---|---|---|
| Identity Data | Full legal name, date of birth, CNIC number (where required for KYC), scanned ID documents | Registration & verification |
| Contact Data | Mobile number, email address | Registration |
| Financial Data | Payment account details (Easypaisa/JazzCash wallet numbers, bank account details, card details where applicable), transaction history, deposit and withdrawal records | First deposit & ongoing transactions |
| Gaming Activity Data | Bet history, game session records, poker hand histories, wins and losses, promotion uptake, bonus usage | Ongoing platform use |
| Technical Data | IP address, device type, operating system, browser type, session timestamps, login logs | Each platform session |
| Communication Data | Records of live chat conversations, emails, and support interactions | When contacting support |
| Preference Data | Notification preferences, game favourites, responsible gaming limit settings | Ongoing platform use |
pak999 does not collect sensitive personal data categories such as biometric data, health data, or political opinions. Where identity document verification is required as part of KYC, document images are processed securely by our verification partner and are not stored longer than necessary.
Data provided by third parties: In some cases, pak999 may receive data about you from third-party sources — for example, fraud prevention databases, payment processors confirming transaction status, or KYC verification services confirming identity. This data is used solely in connection with your pak999 account management and is handled under the same protections as directly collected data.
pak999 uses your personal data for the following specific purposes:
pak999 processes your personal data on the following legal grounds:
pak999 does not sell, rent, or trade your personal data to unaffiliated third parties for their independent commercial use. Data sharing is limited to the following categories of service providers who help us deliver and protect the pak999 platform:
All third-party service providers engaged by pak999 are required to process your data only in accordance with pak999's instructions and under contractual data protection obligations equivalent to those described in this Policy. pak999 does not permit service providers to use your data for their own independent purposes.
pak999 implements a comprehensive set of technical and organisational security measures to protect your personal data against unauthorised access, accidental loss, destruction, or misuse:
All data transmitted between your device and pak999 is encrypted using TLS 1.3 / 256-bit SSL. This applies to the main website, the gaming lobby, payment pages, and all account management screens.
pak999 accounts are protected by one-time password (OTP) verification sent to your registered mobile number. This prevents unauthorised access even if your password is compromised.
Sensitive data — including financial information and identity documents — is encrypted at rest in pak999's database infrastructure. Access is restricted to authorised personnel with a verified business need.
pak999's security systems monitor for unusual access patterns, suspicious login attempts, and potential data breaches around the clock. Anomalies trigger immediate internal review.
Access to player personal data within pak999 is restricted by role. Only team members who genuinely need access to specific data categories to perform their job functions are granted that access, and all access is logged and auditable.
Despite these measures, no data transmission over the internet can be guaranteed as 100% secure. If you suspect your pak999 account has been compromised, contact support@pak999.ws immediately so that protective measures can be applied without delay.
pak999 retains personal data only for as long as necessary to fulfil the purposes described in this Policy, or as required by applicable legal and regulatory obligations.
When data is no longer required, pak999 deletes or anonymises it in a secure manner. Anonymised, aggregated data (from which you cannot be identified) may be retained indefinitely for analytical and product improvement purposes.
pak999 uses cookies and similar tracking technologies on the Platform. Cookies are small text files stored on your device that help the pak999 platform function correctly and provide a better user experience.
You can manage cookie settings in your browser. Most modern browsers allow you to block or delete cookies via settings. Note that disabling essential or security cookies will affect your ability to use pak999 properly — some features may not function correctly without them.
pak999 does not use third-party advertising cookies or behavioural profiling cookies that track your activity across other websites for advertising purposes.
As a pak999 player, you have the following rights in relation to your personal data. All rights requests should be submitted to support@pak999.ws and will be responded to within 30 days:
You have the right to request a copy of all personal data pak999 holds about you. We will provide this in a structured, commonly used format within 30 days of receiving your request.
If any personal data pak999 holds about you is inaccurate or incomplete, you have the right to request that it be corrected. Account details such as your mobile number and email address can be updated directly within your pak999 account settings for most fields.
You may request deletion of your personal data. Note that pak999 is legally required to retain certain records (financial transactions, KYC documents) for defined periods regardless of deletion requests. Data that is not legally required to be retained will be deleted promptly upon a valid request.
In certain circumstances, you may request that pak999 restrict the processing of your personal data — for example, while a rectification request is being considered, or where you contest the legal basis for processing.
Where pak999 processes your data on the basis of contract or consent, you have the right to receive your personal data in a machine-readable format, or to request that it be transferred to another service provider where technically feasible.
Where pak999 processes your data based on your consent — such as for marketing communications — you may withdraw that consent at any time without affecting the lawfulness of processing that occurred before withdrawal.
You have the right to object to pak999 processing your personal data on the basis of legitimate interests, including profiling for direct marketing purposes. pak999 will stop such processing unless we can demonstrate compelling legitimate grounds that override your interests.
How to exercise your rights: Submit a written request to support@pak999.ws with the subject line "Data Rights Request". Include your full name, registered mobile number, and a description of the right you wish to exercise. We will acknowledge receipt within 3 business days and complete the request within 30 days.
The pak999 Platform is strictly intended for adults aged 18 and over. pak999 does not knowingly collect personal data from individuals under the age of 18.
If we become aware that personal data has been collected from a minor, we will immediately close the relevant account, delete the associated personal data to the extent legally permissible, and return any deposits made to the original payment account.
If you believe that a minor has registered a pak999 account or provided their data to pak999, please notify us immediately at support@pak999.ws. We investigate all such reports with urgency and without exception.
Parents and guardians are encouraged to use device-level parental controls and to have open conversations with young people about online gambling risks. pak999 fully supports all responsible parental oversight efforts.
The pak999 Platform may contain references to third-party services — such as payment providers — in the context of completing transactions. pak999 is not responsible for the privacy practices of third parties, and this Policy does not apply to any third-party websites, applications, or services you access independently of pak999.
When you initiate a payment through Easypaisa, JazzCash, or another payment provider, you are interacting with that provider's own systems under their own terms and privacy policy. pak999 recommends reviewing the privacy policies of all payment providers you use in connection with your pak999 account.
Some of pak999's service providers — particularly cloud infrastructure and KYC verification services — may process your personal data outside Pakistan. Where such transfers occur, pak999 ensures that appropriate safeguards are in place to protect your data to a standard consistent with this Policy.
Safeguards used by pak999 for international data transfers include contractual data processing agreements with service providers that incorporate data protection standards equivalent to those described in this Policy, and a preference for service providers that store data in regions with recognised data protection frameworks.
pak999 may update this Privacy Policy from time to time to reflect changes in our data practices, legal requirements, or platform functionality. When material changes are made, we will notify registered players via email or an on-screen notice when they next log in to pak999.
The "Last Updated" date at the top of this page reflects the date of the most recent revision. We encourage all pak999 players to review this Policy periodically. Your continued use of the pak999 Platform after any update constitutes acceptance of the revised Policy.
If you disagree with any change to this Policy and no longer wish to use pak999, please contact support to request account closure before the change takes effect.
If you have any questions, concerns, or complaints about how pak999 handles your personal data, or if you wish to exercise any of your data rights, please contact us through the following channels:
If you are not satisfied with pak999's response to a privacy complaint, you may escalate the matter to the relevant data protection authority in your jurisdiction. pak999 takes all privacy complaints seriously and works to resolve them fairly and promptly.
For questions specifically about how cookies work on pak999, refer to Section 8 of this Policy. For questions about how your account data is used in responsible gaming monitoring, visit our Responsible Gaming page. For the full legal framework governing your use of pak999, please read our Terms and Conditions.
We've built our platform with your security in mind from day one. Register free today and experience honest, transparent gaming in real PKR — with your personal data handled exactly as described in this Policy.